Frequently Asked Questions
Whether you’re creating your first CV, improving an existing one, generating a personalised cover letter, or managing your Elevait account, we’re here to help.
This page brings together answers to the questions we receive most often about our platform and services. Browse the sections below to learn more about getting started, pricing, payments, our AI-powered career tools, and how to make the most of your Elevait experience. If you can’t find the answer you’re looking for, please visit our Help Centre or contact our support team. We’re always happy to assist you.
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Elevait is an AI-powered CV and career services platform built for Nigerian professionals. It helps you create professional CVs, review and improve existing CVs, generate tailored cover letters, and prepare career documents that are designed to meet Applicant Tracking System (ATS) requirements.
Elevait is designed for anyone who wants to improve their career opportunities, including fresh graduates, NYSC members, experienced professionals, career changers, executives, and job seekers applying for opportunities in Nigeria or internationally.
Elevait currently offers: AI CV Builder, AI CV Review & Revamp, AI Cover Letter Generator, ATS-friendly CV templates, optional Human Expert Review, Career guidance resources
Choose the service you need, complete the required information or upload your existing CV, and let our AI do the heavy lifting. Depending on the service you’ve selected, you can review the results, make any edits you want, and download your finished document after payment.
Elevait combines AI-powered document creation with ATS optimisation, CV Review & Revamp, transparent pay-per-download pricing, and guidance tailored to Nigerian professionals. Our goal is to help you create career documents that work for both local and international opportunities.
Yes. Creating an account allows you to save your work, manage your documents, view your purchase history, and access your downloads whenever you sign in.
Yes. Elevait is fully responsive and works on smartphones, tablets, and desktop computers. You can build, review, and download your documents from any supported device.
No. Elevait works entirely in your web browser. There’s nothing to install before you start using the platform.
Yes. Protecting your personal information is a priority. We use appropriate security measures to protect your account and the documents you upload. For more information, please read our Privacy Policy.
No. Your CV and personal information are not shared with other users. Your documents are only processed to provide the services you’ve requested, unless you choose an optional service that requires a Human Expert Review.
Yes. Elevait supports professionals applying for opportunities in Nigeria and internationally. Selected services include formatting and content guidance for markets such as the UK, the United States, and Canada.
An Applicant Tracking System (ATS) is software used by many employers to organise and screen job applications before a recruiter reviews them. A well-structured CV improves the chances of your application being successfully processed.
No. No CV service can guarantee interviews or job offers. Elevait helps you create stronger, ATS-friendly career documents that present your skills and experience more effectively, improving your chances of progressing through the recruitment process.
Most users can create a professional CV in less than 10 minutes. The exact time depends on your experience, the information you provide, and any edits you choose to make.
Yes. Your saved documents remain available in your account, allowing you to return, make changes, and download updated versions whenever applicable.
Yes. In addition to our AI-powered services, you can choose an optional Human Expert Review carried out by experienced reviewers for more personalised feedback.
Yes. If you need help using the platform or have questions about your account or purchases, our support team is available to assist you through the Help page.
Our Help Centre contains step-by-step guides covering every major feature, including creating a CV, reviewing an existing CV, generating cover letters, managing your account, and downloading your documents.
No. Elevait is designed for professionals at every career stage, from graduates entering the workforce to experienced professionals seeking promotions, career changes, or international opportunities.
Elevait is built around transparent pricing, practical career guidance, and technology designed to help Nigerian professionals compete confidently in today’s job market. We focus on delivering clear value, protecting your data, and helping you create career documents you can be proud of.
Elevait uses a simple pay-per-download model. You only pay for the service or document you need. There are no subscriptions, monthly fees, or automatic renewals.
No. Elevait does not require a subscription. Every purchase is a one-time payment, giving you complete control over what you pay for.
Yes. You can create an account, explore the platform, and access the selected features before making a purchase. Some products also include a free preview or summary to help you decide before you pay.
Payments are processed through secure payment providers and support Nigerian debit and credit cards, bank transfers, and other payment methods available during checkout.
No. All purchases are made as a single payment at checkout.
No. The price shown before checkout is the amount you pay. There are no recurring fees or hidden charges.
Yes. You can purchase individual services separately, depending on your needs.
Once your payment is confirmed, your purchased document or service becomes available immediately. You’ll also receive confirmation of your purchase.
Yes. Your purchased documents remain available in your account, allowing you to download them again whenever they are available in your dashboard.
Refund requests are handled in accordance with our Refund Policy and Terms of Service. If you experience a technical issue that prevents delivery of your purchased service, please contact our support team for assistance.
Once payment has been completed, purchases generally cannot be changed. If you’ve made a mistake or need assistance, contact our support team as soon as possible and we’ll review your request.
No. Elevait does not store your payment card details. Payments are securely processed by our trusted payment partners.
The final amount payable is displayed during checkout before you complete your payment. Any applicable taxes or charges will be shown clearly before you pay.
Most people update their CV only when applying for new opportunities. We believe you should pay only when you need the service, not every month. That’s why Elevait uses a transparent pay-per-download model instead of recurring subscriptions.
The Elevait AI CV Builder helps you create a professional, ATS-friendly CV from scratch. It guides you through each section of your CV and uses AI to improve your content while keeping you in control of the final result.
Simply enter your personal details, work experience, education, skills, certifications, and other relevant information. As you complete your CV, Elevait provides AI-powered suggestions to strengthen your content and helps you create a professional CV ready for job applications.
No. The CV Builder is designed for creating a new CV from scratch. If you already have a CV that you’d like to improve, our CV Review & Revamp service is the better option.
Yes. You can review and edit every section of your CV before downloading the final version. You have full control over the content and can make changes whenever you need to.
The AI helps you write, improve and refine your content by suggesting stronger wording, professional summaries, and better descriptions of your experience. The quality of your CV still depends on the information you provide.
Yes. Every CV created with Elevait uses ATS-friendly formatting and templates designed to improve compatibility with Applicant Tracking Systems used by employers.
Depending on your experience, you can include sections such as: Personal Information, Professional Summary, Work Experience, Education, Skills, Certifications, Projects, Awards, Volunteer Experience, Professional Memberships, References (optional)
Yes. You can choose from a selection of professionally designed ATS-friendly templates. Templates are organised to suit different career stages and professions.
Yes. Every template available in the CV Builder is designed to be ATS-friendly while maintaining a clean and professional appearance.
Yes. You can choose your preferred template and customise your CV within the design options provided while maintaining an ATS-friendly structure.
Yes. Your progress is saved to your account, allowing you to return later and continue editing your CV before downloading it.
Yes. You can create multiple CVs for different roles, industries, or career goals and manage them from your account.
Yes. You can edit your CV for different job applications and use the AI suggestions to better match the role you’re applying for.
Yes. The CV Builder works on smartphones, tablets, and desktop computers, allowing you to build and edit your CV from almost anywhere.
Depending on your purchase, you can download your completed CV in PDF and Microsoft Word (.docx) formats.
You can build your CV and review your progress before making a purchase. Payment is required before downloading the final, high-quality version of your CV.
Once your payment is confirmed, you’ll be able to download your CV in the available file formats and access it from your account.
Yes. You can return to your saved CV, make updates whenever your experience changes, and download a new version when needed.
Yes. The CV Builder supports CV formats suitable for Nigerian employers and selected international markets, helping you prepare documents for a wider range of opportunities.
Yes. Whether you’re a student, recent graduate, NYSC member, or entering the workforce for the first time, the CV Builder helps you present your education, skills, projects, internships, volunteer work, and other relevant experience professionally.
Yes. Once your CV has been completed, you can generate a shareable CV link, making it easier to share your professional profile with recruiters and employers without sending file attachments.
Yes. Your CV is securely stored in your account so you can access, edit, and manage it whenever you need it. For more information about how we protect your information, please see our Privacy Policy.
CV Review & Revamp is Elevait’s AI-powered service that analyses your existing CV, identifies areas for improvement, and helps you create a stronger, ATS-friendly version without starting from scratch.
Upload your existing CV, and our AI analyses it across multiple areas, including formatting, content quality, ATS compatibility, structure, and overall presentation. You’ll receive feedback and an AI-generated revamped version that you can edit before downloading.
This service is ideal if you already have a CV but want to improve its quality, increase its ATS compatibility, and/or tailor it for better job opportunities.
You can upload your CV in: PDF, Microsoft Word (.docx), PNG, JPG. For the best results, we recommend uploading a PDF or Word document.
Yes. You can upload a clear photo of your CV in PNG or JPG format. Make sure the image is well-lit, easy to read, and all text is clearly visible to improve the accuracy of text extraction.
If the uploaded image cannot be read accurately, you’ll be asked to review and correct the extracted text before the AI begins analysing your CV. This helps ensure more accurate results.
The AI evaluates several aspects of your CV, including: ATS compatibility, Layout and formatting, Professional summary, Work experience, Skills, Education, Keyword relevance, Writing quality, Overall effectiveness.
An ATS score is an assessment of how well your CV is likely to work with Applicant Tracking Systems used by many employers. It highlights areas that may affect how your CV is processed during recruitment.
Yes. You’ll receive a detailed review explaining your CV’s strengths, areas for improvement, and recommendations to help you create a more competitive document.
A CV Review identifies issues and provides recommendations. A CV Revamp goes a step further by using AI to create an improved version of your CV based on those recommendations, which you can then review and edit.
Yes. The AI-generated version is fully editable, allowing you to review every section and make changes before downloading your final CV.
No. The suggestions are recommendations only. You decide which changes to keep, modify, or remove.
Yes. If you’ve already created and saved a CV in your Elevait account, you can start the Review & Revamp process directly from your dashboard without uploading the file again.
Yes. You can review multiple CVs for different roles, industries, or career goals and manage them from your account.
No. The AI improves the way your experience is presented, but it does not invent qualifications, employment history, or achievements. You are responsible for ensuring that all information in your CV is accurate.
Yes. CV Review & Revamp is fully accessible on smartphones, tablets, and desktop computers.
You can upload your CV and receive an initial summary of the results. Payment is required before accessing the full review report, AI-powered revamp, and downloadable files.
Once your payment is confirmed, you’ll gain access to the complete review report, the AI-generated revamped CV, and your downloadable documents.
Yes. If you’d like additional professional feedback, you can purchase an optional Human Expert Review. An experienced reviewer will assess your CV and provide personalised recommendations.
AI-powered reviews are typically completed within a few minutes. If you purchase a Human Expert Review, the expected turnaround time will be communicated when you place your order.
No. Your original uploaded CV remains unchanged. The revamped version is created as a separate editable copy, allowing you to compare both versions before deciding which one to use.
Yes. Your uploaded CV is processed securely and used only to provide the services you’ve requested. We do not share your documents with other users, and optional Human Expert Reviews are handled under strict confidentiality. For more information, please see our Privacy Policy.
The Elevait Cover Letter Generator helps you create a professional, tailored cover letter in minutes. It uses your CV and the job description to generate a letter that highlights your most relevant skills and experience.
Simply upload or select your CV, paste the job description, and let Elevait generate a personalised cover letter. You can review, edit, and customise the content before downloading the final version.
Yes. The Cover Letter Generator uses information from your CV to create a personalised cover letter. The more complete your CV is, the better the generated content will be.
Yes. Pasting the job description allows the AI to tailor your cover letter to the role by highlighting your most relevant qualifications and experience.
You can still generate a general cover letter for your profession or industry. However, using a specific job description usually produces a more targeted and effective result.
Yes. Every cover letter is generated using the information you provide, making it specific to your experience and the role you’re applying for.
Yes. You have complete control over the final document. You can edit the wording, add information, or remove sections before downloading it.
No. The Cover Letter Generator creates original content based on the information you provide. You should always review the final version to ensure it accurately reflects your experience and personal style.
Yes. We recommend generating a new cover letter for each application so it can be tailored to the specific role and employer.
You can, but it’s not recommended. A tailored cover letter demonstrates genuine interest in the role and allows you to highlight the qualifications most relevant to each opportunity.
Yes. The generator can create cover letters suitable for Nigerian employers as well as selected international job markets, helping you apply with confidence across different regions.
Most cover letters are generated in just a few minutes, depending on the amount of information provided and any edits you choose to make.
Yes. The Cover Letter Generator works on smartphones, tablets, and desktop computers, allowing you to create and edit your cover letter wherever it’s convenient.
Your completed cover letter can be copied or downloaded in PDF and Microsoft Word (.docx) formats after purchase.
You can review and edit your cover letter before making a purchase. Payment is required before downloading the final version.
Yes. You can create multiple cover letters for different roles, companies, or industries and manage them from your account.
Yes. Your cover letter is saved in your account, allowing you to return, make changes, and download an updated version whenever needed.
Yes. Your CV, job descriptions, and cover letters are processed securely to provide the service you’ve requested. For more information about how we handle your data, please refer to our Privacy Policy.
A strong cover letter helps employers understand your motivation, relevant experience, and suitability for the role. While no cover letter can guarantee an interview or job offer, a well-written, tailored letter can strengthen your application.
Elevait helps you create professional, tailored cover letters without starting from a blank page. By combining your CV with the job description, it produces content that is relevant, structured, and easy to customise, helping you submit more confident job applications.
Still Need Help?
If your question isn’t covered here, our support team is ready to assist. You can also visit our Help Centre for additional guidance, product updates, and support resources.